How it works

Four steps from raw export to share-safe file

No silent redactions. CleanRecordsHQ always surfaces a review queue so a human signs off on every span that ships.

1

Upload

Drop PDF, CSV, TXT, DOCX, PNG, JPG, or a Zendesk/Freshdesk-style export. We fingerprint the file but never train public models on your bytes.

2

Scan

Models score 40+ pattern classes—emails, phones, government-style IDs, payment tokens, roadmap leaks, and verbatim customer quotes.

3

Review

Toggle between original and masked text, restore false positives, escalate edge cases, and add manual redactions.

4

Export

Download clean_file.pdf, machine-ready CSV, and redaction_report.pdf enumerating every decision with timestamps.

Median processing time in our May 2026 beta: about three minutes for a 120-ticket JSON export on Team.

  • Free scan on 25 pages or 500 rows
  • Review every redaction before export
  • Clean PDF, CSV, and redaction report